Organization Skills

Over your career you are going to collect multitudes of hardware components, tools, software, and documentation. You need to be able to organize these items so that you know where they are when you need them. It may seem strange, but cataloging your items in a database may be one of the most important things that you do.

A great technician knows what he has and where it is immediately. Some also consider these items as some form of a collection.

Documentation

At some point in your career you are going to have to write instructions for someone to follow. Please remember that the person who is reading the documentation has no clue what you are talking about, they are reading the instructions in the first place because they don’t. Thus they need to be as clear as possible.

Proper documentation will save many hours in the future when solving problems that arise with programs that you write, software that needs installed in a particular order, or even those answers to the problems that stumped you in the past, so it is important to document as much as you possibly can.

Planning Skills

As with time management and scheduling, having the ability to plan projects is an important aspect of a great technician. Knowing how long a job should take, what parts and pieces are needed, and how many technicians it would take to complete a job would instantly move you from being a technician to being a supervisor of a team.